The Mobility Challenge and LDS Solution: Crisis Management Reimagined
In the modern workforce, a user might have a desk phone at the office but also work remotely via laptop and softphone. The user becomes active in two separate locations, both tied to the same phone number and extension. The user’s location information might not update, and thus, a 9-1-1 call might be routed to the PSAP (Public Safety Answering Point) covering their work location, potentially delaying response times. 911inform LDS is here to address and solve this issue. It offers top-notch crisis management, ensuring that every 911 call is accurately routed and handled swiftly.
911inform LDS Functionality
Over 96% of the population owns a smartphone or laptop device. With the majority of Americans utilizing these devices, they can act as “helper” beacons alongside the location services embedded within them. The user receives a link by text message or email that extracts the location from the device and updates the location databases.
While 96% of Americans own a cellphone, 81% of those cellphones are smartphones. Additionally, approximately 75% of Americans own a computer or laptop device.