Verint is among the first technology innovators in the market to work with Microsoft on a unified compliance recording solution for Microsoft Teams. Driven by a growing regulatory demand and underpinned by close collaboration between Microsoft and Verint, we are building a robust Microsoft Teams recording solution to help you capure, archive, analyze and retrieve all modes of communication from Teams meetings and collaboration streams.
In highly regulated verticals, such as financial services, businesses are often challenged to use Microsoft Teams in a compliant manner, where external compliance rules frequently require the recording, retention and surveillance of voice and electronic communications. Verint's multi-platform recording capabilities can enable organizations that use Teams to comply with compliance monitoring, recordkeeping, and reporting requirements.
With general availability expected in early 2020, our enterprise-grade, secure Microsoft Teams recording solution can enable you to capture all communication features available in Teams meetings: from voice calling to chat, video meetings, screen sharing, and IM attachments across all your regulated users. It will provide a robust platform to centrally record, store, and make your data readily available and easily retrievable for reconciliation, trade reconstruction, augmented business insights, and compliance evidencing.
Have you heard the news? Verint and Microsoft deepen relationship to deliver compliance recording for Microsoft Teams.
The integration of the Verint Financial Compliance offering and Microsoft Teams was first showcased at this year's Microsoft Ignite conference. Our team demonstrated sophisticated compliance capabilities designed for Teams, across the full complement of Microsoft Teams collaboration. Complemented by core compliance applications available in the platform, such as automated retention policies, voice transcription, advanced search and playback, and agile tools for investigations and eDiscovery, Verint enables an increasingly digitized workforce in regulated businesses to comply with regulatory compliance requirements.
The Microsoft Teams recording integration will expand on Verint's broad portfolio of Microsoft IP Co-Sell designated applications which already span Workforce Engagement, Voice of the Customer and Financial Compliance for Skype for Business solutions. Better still, our solutions work seamlessly with Microsoft data center infrasructure platforms, including Microsoft Azure Cloud.
Verint Unveils Integrated Financial Compliance Solutions with Microsoft Teams
Verint already offers communication capture capabilities for Public Switched Telephone Network (PSTN) voice calls in Teams via Session Border Controllers (SBC). Our platform integrates with various SBCs in the market and interoperates with Session Border Controllers that supports SIP recording (SIPREC). Therefore, it can provide customers with the ability to reliably record and archive public network calls from Microsoft Teams using Direct Routing.
Using next-generation SIP-based communications capture, financial services organizations, telecom service providers and other market verticals can benefit from Microsoft Teams as the core collaboration and unified communications client within Microsoft Office 365 while addressing records retention and communications monitoring demands.